Apple recommended a Samsung folding phone in error

An Apple Support post on China’s Weibo social media platform started out as promoting an iPhone feature, but then became an ad for Samsung AI.

Maybe it’s a little geeky to know all the model numbers of the iPhone and their differences, and surely most members of the public would be forgiven for mixing up an iPhone and an Android one. But if you’re working for Apple Support, it’s on you to pay a little attention — and someone there did not.

For on July 29, 2025, the official Apple Support account on Weibo posted advice about parental controls on iPhone — and embedded a video in it promoting the Samsung Galaxy Z Flip7. It wasn’t even about parental controls, it was about “the treasure in the pocket, AI.”

Maybe whoever posted it is on the macOS Tahoe beta and using Spotlight’s new Clipboard History feature. And maybe the last thing they copied was a URL for this video they meant to watch later.

However they did it, they didn’t do it for long. At some point, seemingly only long enough for a single comment — and four likes — to be made, the post was deleted. It was pulled even faster than Apple’s “Crush” ad, or the excellent “The Underdogs” one set in Thailand.

So far there there’s been no sign of a sudden job vacancy in Apple’s support operations in China. Although if you’re interested in the position, do bookmark Apple’s jobs page.

The Samsung Galaxy Z Flip7 is the 14th fold or flip phone the company has made since its first in 2019. Despite countless and continuing rumors of it launching an iPhone Fold imminently Apple has so far released none.

Maybe the bored intern at Apple Support China who made this post is just someone who really wants a folding phone.